Who these terms are with
These terms cover your use of this page and its enquiry form, and any coaching you take up with Tom Highley, trading as Highley Coached ("we", "us"). Contact us at highleycoached@gmail.com.
This page
Sending the enquiry form does not start a contract and you do not pay anything. It asks us to get in touch. Please give accurate answers, because we use them to judge whether coaching suits you.
Coaching
If you decide to go ahead, we agree the details with you before you pay: what is included, the price, how often you are billed and how to stop. Nothing is charged until you have agreed to that in writing.
Health and safety
Coaching is not medical advice. Check with your doctor before you start training or change how you eat, especially if you have a medical condition, an injury, or you are on medication. Tell us about anything that could affect your training. Stop and get advice if something hurts or feels wrong.
Results
Results depend on you, your starting point and how closely you follow the plan. We cannot promise any particular result or timeframe. Photos and stories on this page show real training, not a promise of what you will get.
Our responsibility
Nothing in these terms limits anything the law does not allow us to limit, including liability for death or personal injury caused by our negligence, or for fraud. Beyond that, we are not responsible for losses we could not reasonably have foreseen. Your rights as a consumer are not affected.
Your data
How we handle your details is explained in our privacy policy.
Law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also rely on the law and courts where you live.
Changes
If we change these terms, the new version goes on this page with a new date.